Join Our Team of Mystery Visitors

Firstly, is this right for you?

We’re looking for detail-oriented, enthusiastic people to join our team of mystery visitors — across hospitality and retail!

We need people who:

• Love to shop, eat, and explore – Whether it’s dining out, grabbing a coffee, or browsing in-store, you should have a passion for great service, engaging experiences, and spotting what makes a place tick.
• Can give thoughtful, balanced feedback – We want to hear what’s working well and where there’s room for improvement. Your insight helps businesses grow.
• Have the observation skills of an MI5 agent – From signage and staff interactions to promotional displays and cleanliness, your attention to detail makes all the difference.
• Can write clearly and accurately – Solid spelling and grammar are essential when you’re reporting back.
• Are comfortable with tech – You’ll need to complete an online form and upload photos. A smartphone is all you need (though a computer works too).
• Can submit reports promptly – Feedback must be submitted within 24 hours of your visit.
• Can stay undercover – You’re there to act like a regular customer. Discretion is key.
• Appreciate timely payment – We pay within two weeks of receiving your completed feedback.
• Follow us on Facebook – We often post visit opportunities there, so it’s a great way to stay in the loop!

We want to be upfront with our visitors

If you are looking to earn a living Mystery Visiting we are not the company for you. Our visits are for people who want to eat and drink out and would like to have some fun getting their costs paid or subsidised.

In some areas there are lots of assignments and in others hardly any. We allocate assignments based on your postcode and the things you tell us about yourself when you register. Those who produce reports with excellent content will always be given priority for other assignments.

Our assignments vary and you will always be notified of the re-imbursement, special purchases, any specified times of visit etc. when you are assigned a visit.